Hello friends, welcome back. In this video lesson we'll go through 45 useful email expressions
you can use to better express yourself and to better write emails in
English. Together we'll go through these 45 different email expressions in different topics
so that you can better understand them, and most importantly, use them when writing emails in English.
Now friends, as you already know, when writing anything
it's very important to be clear, concise and to have structure so that other person can understand exactly
what you are saying. For this reason I have divided this lesson up into different topics, different
situations where you will have to express yourself differently.
Now, before we go through the 45 useful email expressions, I would like to hear from you.
How often do you write emails in English? Do you write emails?
Maybe it's once a day, do you write them once a week, once a fortnight, once a month.
Tell us in the comments below this video. How often do you write emails in English?
Let's begin by looking at the first situation and that is
greeting that person you are writing to. Now, if you're writing a formal email,
but you don't know who you're writing to, you could use expression: Dear sir or madam.
English speakers tend to use sir or madam when they don't know who exactly they're writing to. Another useful expression
you could use could be: To whom it may concern. This is also another great expression
you can use when you simply don't know who you're writing to and these two
expressions are very formal and are great to be used in a professional setting in the situation that you don't know who you're writing to.
For example, you're writing to a colleague Mary Jones. You don't have a personal relationship.
You have a strict professional relationship. In this situation you could use the expression Dear Mrs.
Jones, but if you're writing to a man, you could use the expression Dear Mr. Jones.
Here, in this expression we are using the surname, the last name, the family name of that person.
So if it's male, we would address them saying Mr. Jones. It's a female we would use Mrs.
know, friends, that in a professional setting people tend to refer to other people in emails by surname. Now, in an informal situation
that you're emailing a friend or a colleague that you have really great relationship with, then you could use expressions
Hi Mary. Hi, Mary, dear Mary, dear Mary.
Now if you are emailing in informal setting you may notice English speakers using other phrases, it's okay
You can go with the flow, see what others are using
this is all okay in casual settings.
Now, many people get hundreds of emails on a daily basis and when writing an email in English
It is important to clearly state your reason for writing that email. This takes us to a second situation.
Stating your reason for writing. Formal phrases you could use to state
your reason for writing could be: I am writing to ask for... for example:
I write to ask for the time of the meeting. Or: I'm writing regarding... For example:
I'm writing regarding the meeting tomorrow. Or: I'm writing with regard to.
I'm writing with regard to the complaint we received yesterday. Or: with reference to. With reference to our telephone call.
With reference to our telephone call. Now friends, these phrases are very formal.
They're great to be used in formal settings,
but if you are speaking casually to a friend,there are other phrases, less formal expressions you can use.
Informal expressions you could use could be: Just a quick question about.
Just a quick question about the book. Just a quick question about tthe movie. Or: I was wondering if...
I was wondering if you had the book. I was wondering if you have the book.
I wanted to let you know that... I wanted to let you know that the book was great.
I wanted to let you know that the book was great.
Now, when writing an email in English and you want to request, you want to ask something from that person, you could use some of
these expressions. Could you please let me know if...
Could you please let me know if you have a free slot tommorow. Or I would appreciate
if you could... and then add your request.
For example, I would appreciate it if you would call me later on, or I would appreciate it
if you could take that phone call. Oh, could we arrange...
Could we arrange a meeting later? Could we arrange a telephone call later?
Please let me know if you have an opening later on. Or:
Please let me know if you have time later on in the day.
Now, those phrases were great for formal settings, but you don't want to be speaking to your friends of somebody
you know using those expressions. Expressions
you could use in an informal setting could be: I was just wondering if...
I was just wondering if you were free later on. Or: would you mind...
For example: Would you mind calling me later on. Or: Would you mind doing that for me. Or: Can or could you...
For example, could you call me back later on. Or: could you take that for me?
Friends, please note how modal verbs are being used in various requests. Model verbs are great to be using to be more polite,
To not seem so demanding and also to simply sound more natural speaking in
English. Now, in the situation that you would like to accept the request that somebody has made to you via email, you could use
the expression: I would be delighted to. I would be delighted to. Friends, this is a very formal expression.
Delighted is a word we use to express being happy. Now, happy is very much a very used in standard conversational English
Delighted is a nice formal way of saying: I would be happy to.
But in formal situations you could use: I would be delighted to. But in less
formal situations you could use the expression: I will be happy to. I will be happy to. Now,
what about those awkward situations when you have to write an email and complain about something.
Now, if you find yourself in a situation you have to complain about something in English. You could use some of these useful expressions.
I'm writing to complain about..
For example, I'm writing to complain about the service. Or: I'm writing to express my dissatisfaction
disappointment about that service. Again, I'm writing to express my dissatisfaction or
disappointment about that service. Finally: I regret to say that I was not completely satisfied.
Again, I regret to say that I was not completely satisfied.
I regret to say that I was not completely satisfied with the service. In the situation that you need to apologize for something
you could use these expression: We would like to apologize for any inconvenience.
Again, we would like to apologize for any inconvenience. Or: Please accept our apologies.
Please accept our apologies. Or: Please let us know what we can do to compensate any damages.
Please let us know what we can do to compensate any damages. Friends, in this situation damages is any loss.
Anything that you may have lost or what went wrong with that service.
An informal way of apologizing via email could simply be: I'm sorry.
I'm sorry for our delay. Now, in the situation that you need to send a file to a person you're writing to,
you need to tell them that you've attached and you're sending them a file.
Ways of telling that person that you're sending them, you're attaching a document could be: I'm attaching my... For example:
I'm attaching my CV. Or: Attached you'll find my... For example: Attached to you'll find my CV. Or:
I'm sending you... For example: I'm sending you my CV. Or: Please see that document name attached.
Please see the CV, the report, the document attached. Or: Please find attached the file that you requested.
Please find attached that file that you requested. Now, closing an email is also equally important as opening an email,
especially in the situation that you would like to hear back or get some information back on that person that you're writing to.
Ways to close an email to make sure that you're getting that information back for the person that you're writing to could be:
I look forward to your reply. Pretend that you need a replay from that person.
I look forward to your reply. Or: I look forward to seeing you. In the
situation that you will meet that person in the future, then you could use the expression:
I look forward to seeing you. If you need to hear back from that person you could use the expression:
I look forward to hearing from you. I look forward to hearing from you.
But if you'd like to add a little bit of urgency to the previous expression, you could use the expression:
I look forward to hearing from you soon.
I look forward to hearing from you soon.
If you'll be meeting or seeing that person on a new day in the future, you could use expressions:
I look forward to meeting you on Monday, on Tuesday. Or: I look forward to seeing you on Monday or Tuesday.
Finally, ending an email, closing off, signing your name is also as equally important as
introducing and saying hi to that person. Ways
you could formally end an email in English could be: Best regards. Best regards.
Sincere regard. There are also other expressions you could use to end an email, though
these three expressions are quite often used and I tend to use them quite often. Now in formal situations,
I don't suggest that use those ending.
Informal endings you could use to end an email could be: Take care
Thanks. See you soon. See you soon
It is also recommended that you sign off, you add your name.
You can use your first name and your surname in formal settings and in informal settings just your name.
There you have it friends, in this video lesson, we've gone through over 45 useful email expressions
you can use to better express yourself and to write better emails in English.
Go through this video lesson a few times
Try to use these expressions when writing emails in English to better express yourself and to get your message across when
communicating with English speakers through email.
Remember to join the discussion in the comments below this video and share with us:
How often do you write emails in English? Do you write emails once a day ,once a week, once a month?
Tell us in the comments below this video.
How often do you write emails in English?
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